Frequently Asked Questions
Here are some of our most commonly asked questions. If you don’t find what you are looking for please get in touch!
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Q: What is SDSauce Original Flavor?
SDSauce Original Flavor is our Signature sauce. It is a RAW & UNPROCESSED Thai Style Hot Sauce, commonly known as "Nam Jim" sauce throughout Thailand. Its popularity is due to its perfect balance of spicy, sweet, salty, and sour flavors and an ideal amount of heat. This sauce is ubiquitous in Thai cuisine and is a staple in most households. The "SD" in SDSauce stands for "Spicy & Delicious," which perfectly encapsulates its outstanding taste. Made from fresh, raw ingredients, this sauce bursts with flavor and spice, making it the perfect accompaniment to any meal.
Q: What is SDSauce Ginger Vegan Flavor?
Our Ginger Vegan Thai Hot Sauce is a unique condiment that perfectly balances traditional Thai flavors - salty, spicy, sweet, and sour - along with the distinct taste and aroma of freshly grated ginger. Made from raw and unprocessed ingredients, including fresh ginger, Thai chili peppers, bean paste, soy sauces, garlic, cilantro, and cane sugar, this sauce is a vegan-friendly option free from animal-based products or byproducts. Unlike our Original Flavor, it does not contain Fish Sauce. Originating from Thailand, this sauce is famously paired with the famous chicken & rice dish - Khao Man Gai. Still, it can also elevate the flavors of your other favorite meals.
Q: What is SDSauce BBQ Flavor?
Our newest addition - BBQ Flavor - is an exceptional variant of our premium Thai hot sauce collection. This one-of-a-kind sauce combines the mouthwatering flavors of traditional barbecue with the enticing Thai spices that set our SDSauce line apart. The fusion of these two distinct culinary worlds creates a delightful experience for your taste buds.
Our Premium BBQ Thai Hot Sauce is crafted using only the finest ingredients to ensure a perfect balance between smoky, sweet, and tangy barbecue notes and the spicy, salty, sweet, and sour flavors characteristic of Thai cuisine. The result is a versatile sauce that can be used in various ways – as a marinade for grilling meats, a condiment for burgers and sandwiches, or even a dipping sauce for your favorite appetizers. SDSauce BBQ Flavor is sure to elevate your dishes to new heights of taste and satisfaction. Give it a try and let this unique sauce transform your culinary creations into masterpieces brimming with rich, complex flavors.
Q: How can I use SDSauce?
SDSauce is a versatile condiment that embodies Thai cuisine's unique and explosive flavors. Our sauces can be used in many ways, such as dipping, stir-fry, seasonings, dressing, or marinade. It pairs exceptionally well with seafood, including shrimp, oysters, scallops, sushi, and baked/grilled/steamed fish. In fact, it can be used as a replacement for cocktail sauce or hot sauce and brushed onto meats on the grill for an added Thai twist. Besides seafood, SDSauce adds a delectable kick to breakfast eggs, sandwiches, rice dishes, salads, and even pizza! We encourage you to discover delicious ways to use SDSauce and share your unique creations with us on our social media pages.
Q: How is SDSauce made?
The essence of our SDSauces lies in the use of fresh and vibrant Thai bird chili peppers. Complemented by the zesty flavor of freshly squeezed lime juice, the delightful aroma of cilantro, the pungency of garden-fresh garlic cloves, and the sweetness of cane sugar, our sauces also feature our unique blend of savory spices. We take pride in our raw and never cooked sauces, using only the freshest and most natural ingredients. Our products are free from MSG, artificial flavorings, and preservatives, ensuring they are healthy and wholesome. Please visit our product pages to learn more about our SDSauces, including ingredient listings, allergens, and nutrition facts.
Q: Where is SDSauce made?
SDSauce is manufactured at The Entrepreneur Space 36-46 37th St, Long Island City, NY 11101.
We handcraft our sauces weekly to guarantee a fresh batch with every order.
Q: Why is my sauce a slightly different color from the last bottle I purchased?
We are committed to using only the freshest produce to create our sauces. As a result, the color of our sauces may vary slightly due to the different colors of the peppers and other fresh ingredients we use. Please be assured that the taste and quality of our products remain the same, regardless of their color. We recommend giving the bottle a good shake before pouring it to ensure that all the ingredients are mixed evenly, allowing you to enjoy a fresh burst of delicious flavor and spice in every drop.
Q: What's the shelf life of SDSauces?
Our SDSauce is made from the finest, freshest ingredients, including freshly squeezed citrus juices and other savory elements. These ingredients have low pH levels that, when combined, act as a highly effective natural preservative. We take pride in our sauce's raw and unprocessed nature, and we never add stabilizers or artificial preservatives to it. However, to ensure maximum freshness and quality, we ask that you keep your SDSauce refrigerated and consume it within six months of purchase. By following these guidelines, you can be sure you're enjoying our delicious sauce's full flavor and quality.
Q: How long will it take for my order to ship?
We typically ship out orders within 2 to 5 days of receiving them based on product availability. Our sauces are made weekly in small batches to ensure the utmost quality and freshness. Please note that often times our package carriers experience longer-than-usual delays, which may affect the delivery of your order. If you require your order by a specific date, please do not hesitate to contact us, and we will do our best to accommodate your needs. We appreciate your patience and understanding and are committed to providing you with the best service possible.
Q: What if my order arrives damaged?
We take great care in securely packaging your sauce for safe transportation. Still, unfortunately, sometimes packages may get damaged during transit due to mishandling by the shipping carrier. If you receive a damaged package, please take photos of it, including the entire shipping label, and send them to us along with your order number. This is necessary to file an insurance claim with the shipping company. We will promptly replace the damaged items at no cost to you. Please click here to contact us and let us know about the issue. We value your satisfaction and will do everything we can to ensure that you receive your SDSauce in perfect condition.
Q: What is your refund policy?
We have an official policy on our Refund Policy page. However, if you have any issue at all please do not hesitate to contact us.
Q: How can I become a retailer for SDSauce?
If you want to carry SDSauce in your store, please visit our Wholesale page and fill out the inquiry form. We will get back to you with additional details on pricing and ordering. We are always excited to partner with new retailers who share our passion for quality and flavor. Let's spread the love of SDSauce together!